Privacy Policy
Last updated: January 2026
Valentina Chalakova Healing (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information You Provide
We may collect personal information that you voluntarily provide to us when you:
- Fill out a contact form on our website
- Book a session or consultation
- Register for an event, workshop, or retreat
- Subscribe to our newsletter or mailing list
- Communicate with us via email, phone, or social media
This information may include:
- Name (first and last)
- Email address
- Phone number
- Mailing address
- Payment information (processed securely through third-party providers)
- Health-related information you choose to share for session purposes
Information Collected Automatically
When you visit our website, we may automatically collect certain information about your device and usage, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website or source
- Date and time of visits
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process bookings, registrations, and payments
- Communicate with you about sessions, events, and inquiries
- Send newsletters and promotional materials (with your consent)
- Respond to your questions and requests
- Personalize your experience
- Analyze website usage to improve our content and services
- Comply with legal obligations
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering services (e.g., Calendly, payment processors, email marketing platforms).
- Legal Requirements: We may disclose information if required by law, court order, or governmental authority.
- Protection of Rights: We may share information to protect our rights, privacy, safety, or property, or that of others.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:
- Remember your preferences
- Understand how you use our website
- Improve our website functionality
You can control cookies through your browser settings. However, disabling cookies may affect some website functionality.
Third-Party Services
Our website may contain links to third-party websites or integrate third-party services, including:
- Calendly (scheduling)
- Payment processors
- Social media platforms
- Email marketing services
These third parties have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party websites or services.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to certain exceptions.
- Opt-Out: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
To exercise any of these rights, please contact us using the information provided below.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Valentina Chalakova Healing
Email: valentinachalakovahealing@gmail.com
Phone: (888) 888-8888
Location: Greater Chicago Area, Northwest Suburbs, IL